CITATIONS

CAUTION to those that are opting for the DO IT YOURSELF option: 1: It can be a long, tedious and confusing process to add, edit, delete duplicate listings and so forth. There is a high chance of accidental errors on your part that can adversely affect your SEO (Search Engine Optimization) and your SERP (Search Engine Results Page). This is a very technical process. I highly encourage you to instead hire our team of experts to do all of this for you so that it can be done quickly, efficiently and most importantly accurately. Correcting your listings will be one of the most important investments that you do for your business and it will improve your ROI (Return On Investment) because now you are being properly listed in more search engines and so your businesswill be seen as a trusted authority and your business will have wider exposure. Google will now be able to confirm via their algorithms that all of your listings match each other and that there are no inconsistencies or duplicates. This will impress the algorithms and therefore put you higher up in the search results - which means more eyes are on your business instead of your competition, which can lead to more clients and more business revenue. If you still want to go it alone, this form will serve as a great reference tool for you to better understand the various directory listings. We have even supplied you with a helpful DIY (Do It Yourself ) version for those that decided not to choose our DFY (Done For You) service. Nothing on this form is *required to submit the form and you will also have the option to save and continue later if you cannot complete the form in one sitting. You will need to make sure you register an account with each directory and claim your listing. Once you have claimed your listing you can go into each account and update your company information to your current information.

Please Note: While we will do everything that we can to guide you through this process - we do not take responsibility for any part. Since you are doing the correction of your own listings, you are therefore responsible for the outcomes. Even making sure that this helpful guide is up to date is your responsibility. If you opt for our paid service and if we do the correction of the listings for you - that is when we will accept full responsibility for the outcomes. ***IMPORTANT: Google and Bing require post card verification. Yahoo and Yelp require phone verification. Typically you/we will receive a code via postcard &/or phone and you will need you to give that code to them so that they can go ahead and update your listing. POST CARD VERIFICATION PROCESS: Google and Bing will send you a post card to the address you specify and it will contain a code that is needed to complete the verification. PHONE VERIFICATION PROCESS: You will initiate an automated call or text from inside your account. You will enter the code and the verification will be completed.

Please note that we have included both a DFY (Done For You) and a DIY (Do It Yourself) explanation. The DFY is for those who opted to pay the service fee for us to fix the listings for them and the DIY is for those who are choosing to fix the listings on their own and we wanted to give you some guidance. Those that have chosen the DFY service do not need to do anything unless it is required by the directory listing companies. The following information below is mainly for your reference only.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the Google account associated with the business. If you do not have such access, you can attempt to claim the account by searching for your business name and city in Google, then clicking on "Is this yoru business" on the Google My Business account and follow the instructions. If that does not show up, you will need to contact Google support via twitter @GoogleMyBiz and ask them to help you gain access to the account. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): You must first gain access to your Google My Business account if you do not yet have access. This will require either a phone or postcard verification. Once you have access to the account you can go in and make the required updates within the account. Whenever you update the address, there is a high chance that this will trigger a postcard verification to the new address. Once this is completed, your updates will take effect. BENEFITS: Google is the #1 most used search engine in the world – By a large margin. It is extremely important to have your business details accurate in Google since millions of people rely on this information to find your business. This is the #1 most important place to have your business information accurate for SEO. It is equally important that the business information match exactly to that of your website and other directories.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the Bing account associated with the business. If you do not have such access, you will need to contact Bing support and request such access. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to the Bing Places account associated with your business. Click on the business you wish to edit. Make the required updates and click update. There may be a postcard verification required. In this case, you will need to enter a code contained in the postcard once you receive it in order for your updates to go live. BENEFITS: Bing is a popular search engine. It is important to have your business information listed accurately here since many people rely on Bing to find businesses. It is also important that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the Yahoo account associated with the business. If you do not have such access, you will need to concact Yahoo support and request such access. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to the Yahoo account associated with your business. Navigate to Yahoo Local. Click on the business you wish to edit. Make the required updates and click update. There may be a postcard verification required. In this case, you will need to enter a code contained in the postcard once you receive it in order for your updates to go live. BENEFITS: Yahoo is a popular search engine. It is important to have your business information listed accurately here since many people rely on Yahoo to find businesses. It is also important that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the Yelp account associated with the business. If you do not have such access, you will need to contact support and request such access. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to the Yelp account associated with your business. Click on the business you wish to edit. Make the required updates and click update. There may be a phone verification required. In this case, you will need to enter a code contained in the text or automated phone call in order for your updates to go live. BENEFITS: Yelp is an extremely popular business directory and review platform. Information listed here is trusted by millions of people. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the Facebook account associated with the business. If you do not have such access, you will need to concact support and request such access. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to the Facebook account associated with your business. Choose your business from “Your Pages” found when you click on the top right corner drop down menu. Click on the “Settings” button to update your business information. BENEFITS: Facebook is the #1 social media platform today. It is important the your business information be accurately displayed here so that people can find you. It is also important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Paid (optional) Local.com requires a fee. $8.25/month or $99/year at time of writing. DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to your account and choose your business. Make the required edits. Click update. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Paid (optional) Judy's Book requires a fee (optional) $19.92 mo. at time of writing. DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access, you will need to concact support and request such access. LOGINS REQUIRED (?): Must Have Account Logins OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Login to your account and choose your business. Make the required edits. Click update. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

COST: Free DETAILS FOR UPDATES: In order to update this account, you will need to be able to login to the account associated with the business. If you do not have such access request the update from support. This option will take longer. LOGINS REQUIRED (?): Logins Not Required, But Recommended OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): Option 1 (Have Logins): Login to your account and choose your business. Make the required edits. Click update. Option 2 (No Logins): Contact support and request an update to your business information. This option takes longer since they have to verify the information using their own means. They will usually check your website and Google, Bing, and/or Yahoo to verify that the information is accurate. Follow up with them each month until the updates are made. Monthly follow ups are usually required. They tend not to take action right away because they receive a lot of false update requests. BENEFITS: This is a popular business directory trusted by many for accurate business information. It is important to have your business information listed accurately here and that it match what you have on your website and in Google My Business for local SEO.

NO LONGER IN SERVICE: This directory is no longer available. DETAILS FOR UPDATES: Ilocal is no longer around. Some listings may still be showing up in Google, but they will all be removed over time. There is no way to access the account to remove or change any data since the website has been decommissioned. LOGINS REQUIRED (?): N/A OPTIONS TO FIX YOUR CITATIONS/LISTINGS: DIY (DO IT YOURSELF): N/A DFY (DONE FOR YOU): N/A BENEFITS: N/A